COVID-19 Patient notice
April 1, 2020 (last updated May 12, 2020)
Service Centers hours of operation
In order to consolidate resources so that we may best serve the needs of our patients and communities, some Patient Service Center hours of operation may change from those published on our website. Please call to assure our service center is open before visiting.
COVID-19 specimens
Patient Service Centers and phlebotomy sites cannot collect specimens for COVID-19 testing; specifically, test code 39429 "COVID-19 by PCR", which requires collection by nasopharyngeal swab, oropharyngeal swab or sputum. These types of specimens must be collected by a physician's office or healthcare facility. Please contact your healthcare provider for specimen collection. We will work directly with physicians, clinicians and healthcare facilities to rapidly test COVID-19 specimens collected and referred to our laboratory.
As of May 12, 2020, two (2) serologic tests are offered for IgG antibodies. These specimens can be collected by our phlebotomy team when ordered by a licensed practitioner.
COVID-19 UPDATES
- COVID-19 Test Requisition Form
- COVID-19 Patient History Form
- COVID-19 Client Communication: Antibody Test Updates (August 2022)
- COVID-19 Client Communication: Covid RT-PCR Test Update/New Covid Requisition and Patient History Form (January 2022)
- COVID-19 Client Communication: SARS-CoV-2 Omicron Variant of Concern (December 2021)
- Information for Clinicians: SARS-CoV-2 Spike (S) Antibody
- COVID-19 Client Communication: SARS-CoV-2 Antibodies Specific to Spike (S) Protein (April 5, 2021)
- Sonic Healthcare USA COVID-19 Testing Program (December 15, 2020)
- COVID-19 Client Communication: SARS-CoV-2 & Influenza A/B assay (November 4, 2020)
- COVID-19 Client Communication: SARS-CoV-2 (COVID-19) by RT-PCR (August 6, 2020)
- COVID-19 Client Communication: Demographic and AOE question requirements (July 27, 2020)
- Sonic Healthcare USA SARS-CoV-2 (COVID-19) media statement (July 2, 2020)
- American Clinical Laboratory Association update on COVID-19 testing capacity (June 27, 2020)
- Sonic Healthcare USA SARS-CoV-2/COVID-19 update for health plans: pricing/CPT code summary (April 21, 2020)
- COVID-19 Patient FAQs
- COVID-19 Provider FAQs
- 2019 Novel Coronavirus: Person Under Investigation (PUI) and case report form